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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Tingen

January 9, 2024

5  out of  5 rating by Joseph Tingen
"State Farm Agent Hoke Brantley and his team are excellent. He’s had my house and car accounts for over 2 years with no issues. Him and staff are always easy to work with for all insurance needs."
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Jasmine Celina

May 25, 2023

5  out of  5 rating by Jasmine Celina
"I called in today and was helped by Richard at wrightsboro rd location and he was amazing. He even brought to my attention about my limits and possibly raising them a bit to cover me completely in case anything was to happen. That was the last thing on my mind but he brought it up and I appreciate it because that’s something for me to really think about now. I’m all about saving money but if I can save my pockets and car in the long run, I’m all for it. I really appreciate how it felt like he wasn’t trying to sell me something but I truly believe, he was just looking out for my best interest. Thank you Richard !!!!"
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5th Street Marina

July 2, 2022

5  out of  5 rating by 5th Street Marina
"I have had Hoke Brantley as an insurance agent forever. He is the best. Always helpful."
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Gregory Grace

June 2, 2022

5  out of  5 rating by Gregory Grace
"Good service, alone with awesome food!"
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Angie Ethridge

March 1, 2022

5  out of  5 rating by Angie Ethridge
"Excellent Service,been with them since 40 Years"
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Decatur Georgia

January 19, 2022

1  out of  5 rating by Decatur Georgia
"Kimberly has a real problem with customer service. She is very disrespectful and should not be able to work for a company like State farm. She is highly rude and its unacceptable. There is a way to conduct business and it does not start by harassing a long time customer about payments that were already made. Instead of listening to my concerns, she takes it into her own hands to tell me how things are going to go. I feel her professionalism needs major work. She is not willing to explain the policy, that I pay for monthly, in details. She does not apologize for her actions nor does she feel any regret from ruining a perfect day over a mistake. She should be fired immediately!!! I will be speaking to Mr. Hoke about this situation and hopefully they can get someone who is more qualified for the position."
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Thomas Watkins

January 13, 2022

5  out of  5 rating by Thomas Watkins
"Candi is the best!"
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Derdre Williams

December 29, 2021

4  out of  5 rating by Derdre Williams
"Very nice people. Helped me with all my insurance concerns."
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Dorothy Kernaghan-Baez

July 12, 2021

5  out of  5 rating by Dorothy Kernaghan-Baez
"Everyone here is absolutely wonderful."
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Lee Jewett

May 1, 2021

5  out of  5 rating by Lee Jewett
"Always friendly and quick to help"
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R&R Lops

March 22, 2021

5  out of  5 rating by R&R Lops
"Hoke provides a personalized touch to his agency. His office associates are on point to handle your business needs"
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Christopher Davis

March 18, 2021

5  out of  5 rating by Christopher Davis
"Very dedicated and knowledge agent and staff. Great people to work with"
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Rebecca Potenski Abfalter

March 18, 2021

5  out of  5 rating by Rebecca Potenski Abfalter
"Hoke Brantley is a gentle giant and his staff is superb. I highly recommend this agency!"
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Cory Carlyle

March 18, 2021

5  out of  5 rating by Cory Carlyle
"The best insurance company in the Augusta area. They are very professional and willing to go beyond in order to satisfy their clients. If anyone is looking for a great insurance company, I recommend you contact Hoke Brantley and his staff."
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Jean Frank

October 28, 2020

5  out of  5 rating by Jean Frank
"October 25th 2 a.m. alarm went off and I got up look outside of my door when the hallway but I didn't see you then in a few minutes later I heard a big noise it really scared me I went back to the apartment today Palma close at smoke on it and even my living room set at smoke on it because I didn't take a picture of it yet but I'm have to go back and take a picture of this he's not on my clothes real smokey I didn't realize until I put one on my blouse over my arm Chick-fil-A close to and I have forgot to take a picture of my cat with hand in my living room it what's Smokey 2 everything really was smoking in the house"
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Jim Harmon

October 19, 2020

5  out of  5 rating by Jim Harmon
"*** UPDATE 10/19/2020 Ana reached out to me and was amazing. After working with me and getting all the discounts and savings possible, I saved almost $70 a month. Thank you for being incredibly helpful, pleasant and professional every time I have contacted you. PREVIOUSLY POSTED Tried to get a quote and it took them 2 days to return my call. When I did get a call back I got the feeling I was inconveniencing the lady in the phone. I was a client before, but won't be again."
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jennifer blair

August 4, 2020

5  out of  5 rating by jennifer blair
"Home Brantley and his staff are very helpful and a delight to be around. I highly recommend them to everyone."
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Betty Moore

September 13, 2019

5  out of  5 rating by Betty Moore
"We could not ask for better service than what we receive from this office. They are always friendly and most helpful."
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Jayson Izquierdo

September 12, 2019

5  out of  5 rating by Jayson Izquierdo
"Saved a ton of money, and was treated like family not like a customer. I would recommend this office to any and all of my friends looking to switch or start new and save money."
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Christy Gordon

September 12, 2019

5  out of  5 rating by Christy Gordon
"I love this office!!! Extremely friendly staff and very warm and inviting atmosphere. Very experienced and knowledgeable and always willing to go the extra mile. I HIGHLY recommend them for your insurance needs."
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Jessie Armstrong

August 30, 2019

1  out of  5 rating by Jessie Armstrong
"They miss guide you and always wants more money from old people"
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Jenna Jenkins

June 13, 2019

5  out of  5 rating by Jenna Jenkins
"This is by far the best insurance office that I've ever dealt with. They have excellent customer service and the people there are really knowledgeable. I would recommend them to anyone in Georgia or South Carolina that needs help with their insurance. They really make you feel at home the minute you walk in the office."
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Lynne Williams

January 30, 2018

1  out of  5 rating by Lynne Williams
"I was with State farm 15 years, I got in accident, not at fault that almost killed me and they doubled my insurance. Horrible company."
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Brandford Adobaw

October 3, 2017

5  out of  5 rating by Brandford Adobaw
"Friendly staff, Always willing to listen and help. Like a great neighbor."
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Kathy Bell

June 30, 2017

5  out of  5 rating by Kathy Bell
"These great folks have been a blessing! Saving money and great service!"